We accept returns within 14 days of the date the item was delivered to you. Returned merchandise must be unworn and the hang-tag still attached to the garment.

Please email us for return approval at carlyzcraze@gmail.com. Provide the reason for the return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your credit card.

To return your product, you will be responsible for paying the shipping costs. Shipping costs are non-refundable.

In the case of defective merchandise, please email us at carlyzcraze@gmail.com.

We thank you for your business and will work hard to resolve any order issues.